grtfl Are Attending Our Gold Club Members’ Summit
We all know how lovely it is to tip… but who carries cash anymore? Well fortunately, with grtfl, staff tipping just became MUCH easier This brand has bridged the gap between the awkward ‘tipping’ options and the new way for your clients to appreciate your team, without you having to process the payments, […]
From Sitting On The Bathroom Floor Crying To Absolute Business Boss
This is the story of how Lorna took her side hustle job and turned it into an award-winning business. When Lorna chose her university course, she chose to pursue nursing. Which figures — she’s kind, caring and thoughtful. But, it was the job she took in beauty, to fund her course, which lit a spark […]
Bonds Build Businesses
Bonds Build Businesses If you haven’t heard me say this before, you can’t have been to many of my lives! It’s become a HUGE part of my mantra and a VERY important part of how we, as salon owners, should conduct ourselves. I calculated a few months ago, that if we see our clients […]
From Pen And Paper To Salon Software
I remember the moment I wrote the very first booking into my paper diary back in 2009. It was a memorable event because it meant someone wanted to pay me money to come to my salon. That meant it was real. It was tangible. And I had the appointment book to prove it. As […]
How To Write Your First Blog
If you’re a salon owner looking to write your first blog, then I’ve made this for you. (Rather watch the video version? Scroll to the bottom) My name is Hollie Power, I’m the co-founder of Salonology. We are a UK based coaching company that specialises in helping salon owners find freedom and more […]
How To Deal With Negative Reviews
Are you a salon owner who gets really upset whenever you get a negative review from a client? Well, I totally know how you feel. I’ve been there too. I wanted to share a couple of tips on how to deal with a negative review from a client, because I totally get it. Getting a […]
How To Choose A New Supplier For Your Beauty Business
I wanted to talk a little bit today about the three things that you should be thinking about when you’re looking at bringing a new brand into your business. Because I think these are often overlooked. And I found it myself, when I owned my spa, that what we would do is we’d be […]
Becoming A Category Of One
If you’re a salon owner that’s looking to stand out from the crowd then I want to talk today about being a category of one and being totally unique in your offering. This is something that I did in my business that worked incredibly well and I wanted to share that with you today. Now, […]
Self Belief In The Salon Industry
Are you a salon owner that struggles with self belief? I see so many salon owners in our communities every day, saying, “I can’t do that. I’m unable to do that. I’m not good enough to do that“. And it drives me absolutely mad. Because self belief is the undercurrent and the core foundation of […]
How To Fire A Client
Are you a salon owner that’s got a really difficult client, and you don’t know how to fire them? Quite possibly most salon owners have that one client that they no longer want coming into their business – and I know myself because I owned a very large day spa for more than ten […]
How To Deal With Negative Staff Members
Are you a salon owner with a really difficult staff member? Quite possibly if you’re reading this. I know that in my business and in multiple businesses that belong to my clients, I see so many people dealing with a negative staff member. And negative staff members can be terrible for business and here’s […]
What To Do When You Can’t Find Your Mojo
You’ve looked under the sofa. You’ve checked the bits and bobs draw. You’ve even checked the fridge in case you accidentally left it in there (because, don’t we do that all the time?). But it’s no where to be found. Your mojo has done one. I totally get it. You get days where you just don’t operate at full […]