Your Real Salon Enemy Right Now

For years people have considered their competition to be the enemy… because if your clients aren’t coming to you, then they must be going somewhere else. However I’m going to say something which many might see as somewhat controversial here. They aren’t your enemies anymore. The real enemy? A full diary. Hear me out, as […]
Are You Addicted To Being Needed?

I work with LOTS of salon owners and I see the same patterns popping up… → A severe allergy to delegation → An dangerous inability to say no → An overpowering urge to people please And maybe this is all because we want to feel needed. Maybe, just maybe… you’ve built your identity as the […]
New Audio Only Training For Busy Salon Owners

The irony is…. You know you want more freedom. You know you want more time. You know you’re stuck on a hamster wheel. And you know you need to do something about it… And you see a training. A training built just for salon owners. One that teaches how to get more money, more freedom […]
Your college teacher lied to you….

Sorry to be harsh but she did. She told you that if you ever owned your own salon, you needed to fill your diary and that would make you successful. And maybe that advice worked 10 years ago… But now? Nuh-uh! That advice is dated. You’d have to be living under a rock to not […]
What All Profitable Salon Owners Have Figured Out

I’m in the thousands at this point, I suspect. I’m not talking pots of hummus destroyed or LEGO models built – although possibly those too – but rather salon owners chatted with. And there’s something which just about every successful one I know has figured out. This is true regardless of where they are in […]
The Curse Of The Marshmallow Clients

There was a time I thought having a full diary was success. Because that’s what we were taught. Fill the diary. Fill the diary. Fill the diary. And to some extent, it worked. Back then, when I first had my salon in 2009, it was a philosophy most salons adopted. However, many still hold this […]
Is It Possible To Earn More Whilst Working Fewer Hours?

I hosted a round table at the Salon Growth Summit last weekend. At the start I asked those in attendance if they all thought that working less and earning more was even possible. At the start they weren’t all convinced… but by the end they absolutely were. I’m considering running an online version of the […]
Be Careful What Advice You Consume

I promise I’m not starting a fight, but what’s your problem? I want to know what your biggest problem is, in your business. You see, we have become so accustomed to blaming the economy, the COL crisis, the weather, the parking charges, the taxes… that we maybe don’t look a little closer at where the […]
What Salon Ownership Is Supposed To Feel Like

Some salon owners that I speak with suggest that going through the ringer is all a part and parcel of business ownership. Especially when times are tough and when it feels to some like everyone has it in for local businesses. But owning a salon is not supposed to feel like this. constant pressure guilt […]
When Trying Harder Stops Working

The truth of the matter is that I used to suck at business. Despite the business degree, it turns out that didn’t help all that much – even if I had a great time getting it. Nothing can really prepare you for owning a business until you’re in at the deep end – […]
Why Salons Plateau… And Often Quietly Fade

Most salon owners don’t fail because they aren’t good at their job. Or because they don’t know the industry… Or because they don’t want to be successful. They fail in silence. Not in some dramatic ‘going out of business’ way. But in a way that causes them to slowly break down. They plateau, they hover […]
Why Many Salon Owners Don’t Make The Money They Deserve

I read a simply horrifying statistic the other day… … that 46% of salons make ZERO profit. None at all. Jeez. They aren’t businesses, they are very expensive (and stressful) hobbies at best… or even charities. But I also know that for the most part this isn’t because salon owners are bad at business… and […]